Motive

Fleet Dashboard

  1. Översikt
  2. Services
  3. Fleet Dashboard
  4. Problem

Latest vehicle image and FaceMatch features issue on Fleet Dashboard

Löst

Dear Motive customer,

This issue has been fully resolved and full functionality was restored at 10:30 PM PT today and we don’t expect further interruption to any users.

We apologize for the inconvenience you may have encountered and greatly appreciate your patience while we improved our platform to ensure this cannot happen again.

Best Regards,
Team Motive

Problem identifierat

Dear Motive customer,

Starting 9:10AM PST, while on the Fleet Dashboard, customers may experience an error retrieving the latest image from a vehicle, and the image shown on the Fleet View may be delayed. Customers subscribed to the FaceMatch feature may experience a delay of driver assignments to trips.

Our team has identified the cause and solution, and is working on restoring functionality as soon as we can.

We apologize for the inconvenience and will provide an update when the issue is completely resolved.