Delay in event processing

Resolved

Dear Motive customer,

This issue has been fully resolved and full functionality was restored at 3:00 PM PT today, and we don’t expect further interruption to any users.

We apologize for the inconvenience you may have encountered and greatly appreciate your patience while we improve our platform to ensure this cannot happen again.

Best Regards,
Team Motive

Investigating

Dear Motive Customers,
We are currently experiencing a degradation in our services, which may result in delays in certain events processing, impacting Fleet View, IFTA, Locations, and Geofences.
We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve these issues.

3 Affected Services: