Dear Motive Customers,
On Oct 10th, between 10:30 PM and 01:30 AM PDT, we will be upgrading critical network components. During this time, users may experience up to 5 minutes of potential interruption and may encounter errors in the Fleet Dashboard, Driver and Fleet mobile apps, as well as public APIs. Rest assured, no data will be lost during any interruptions, as retries will proceed as usual.
This maintenance is scheduled to enhance the security, reliability, scalability, and performance of our systems. Our teams will work diligently to minimize the duration of any interruptions.
Thank you for your time and understanding during this period while we improve our platform.
If you have any questions, please check our status page, which will show and send notifications about ongoing maintenance at https://status.gomotive.com. For any further information, please feel free to reach out to our 24/7 Support Helpline at 855-434-3564.
Thank you again from all of us at Motive.