Fleet Dashboard

Trip and event images and videos delay

Opgelost

Dear Motive customer,

Trip and event images and videos have been arriving in real-time again since 3:45 PM PT.

Additional safeguards are also being implemented to ensure that critical pipeline is not disturbed in the future.

We apologize again for the delay and thank you for your understanding while we resolved the matter.

Sincerely,
Your Motive Team

Probleem Geïdentificeerd

Dear Motive customers,

Trip and event images and videos are currently delayed for up to one hour. We have identified an issue with our media processing pipeline due to a new release and are currently deploying the solution.

We apologize for the inconvenience and will update our status page as things progress.