Email Delivery

Service Disruption Impacting Speeding Alerts & Events

Résolu

Dear Motive Customers,
This issue was resolved at 6:38 PM PST. Speeding email alerts and speeding events are now being generated in real time.
Additional safeguards are also being implemented to ensure that these features are not impacted in the future. We apologize again for the delay and thank you for your understanding while we resolved the matter.
Sincerely,
Your Motive Team

Problème identifié

Dear Motive Customers,
A system degradation is currently causing fleet admins to not receive speeding email alerts and delaying creation of speeding events. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We apologize for the inconvenience and will continue to provide updates as we make progress toward resolution.