Motive Card

Motive Card Service Degradation

Résolu

Dear Motive Customers,

Our service provider has indicated recovery, and we are no longer seeing the declines that we were seeing previously. We apologize for the inconvenience and thank you for your patience on this issue.

Problème identifié

Dear Motive Customers,

Some of our customers are currently experiencing issues with Motive Card transactions, resulting in elevated declines. This is due to a degradation with a third-party service. We are actively working with our partner to resolve this as quickly as possible and apologize for any inconvenience. If your transaction is declined, please wait a moment and try again.