Investigating

Dear Motive customer,
We are investigating delays in processing vehicle location data that affect the following features:

  • Location History page 
  • Public vehicle_locations API 
  • Location-based alerts and reports 

These experiences may currently be delayed by up to ~2.5 hours. Location events are still being recorded and will appear once processing catches up. Our engineering teams are working to reduce the backlog and restore normal performance, and we’ll post updates here as we make progress.

Sincerely,
Your Motive Team

Services

Operational
Fleet Locations Delay
API
Fleet Locations Delay

Cards

Operational

Recent History

Fleet Events and Locations Delay
4 Affected Services:
Web Dashboard and Mobile App Intermittent Issues
4 Affected Services:
Fleet Locations Delay
2 Affected Services:
No events for 13 days!
Fleet Locations Delay
4 Affected Services:
No events for 8 days!
Fleet Events and Locations Delay
3 Affected Services:
Fleet Events and Locations Delay
3 Affected Services: