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Omnicam Video Recall functionality issue

Resuelto

Dear Motive Customers,
The issue was resolved at 10:28 AM PST, and full functionality has been restored. We apologize for the inconvenience you may have encountered, and greatly appreciate your patience while we improved our platform to ensure this cannot happen again.

Problema identificado

Dear MOTIVE Customers,

On December 31st, we identified an issue affecting the video recall functionality of Omnicams. Please note that this does not impact video recording. We sincerely apologize for any inconvenience this may have caused and assure you that our teams are actively working to resolve the matter.

Thank you for your understanding.